Muslim Matcher LTD. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website and mobile app. By accessing or using our services, you agree to this Privacy Policy. You may withdraw consent at any time by contacting us via our website or by emailing info@muslimmatcher.com

1.1 Personal Information

Details Collected: When you register with Muslim Matcher LTD., you may provide us with your name, nickname, email address, phone number, gender, preferred match gender, date of birth, location, and profile photo. You may also choose to provide additional details about yourself, such as interests and preferences.

Purpose:

• Account Creation: To create and manage your user account.
• Service Provision: To enable you to connect and interact with other members.
• Communication: To send notifications, updates, and respond to inquiries.
• Personalization: To customize your experience on our platform based on your preferences.
• Phone Number Verification: We collect your phone number for account verification and security purposes.

1.2 Additional Data

Details Collected: We may collect data from your interactions with the platform, such as answers to profile questions, photos, videos, audio files, wall posts, comments, likes, rates, poll responses, and messages. We also collect cookies and geolocation data.

Purpose: To enhance user interaction, engagement, and to provide personalized recommendations and features.

1.3 Technical Information

Details Collected: Technical data such as your IP address, browser type, operating system, device type, and other similar information are automatically collected when you access our site or app.

Purpose:

• Website Functionality: To ensure the site operates smoothly and efficiently.
• Security: To protect against unauthorized access and maintain data security.
• Diagnostics: To identify and resolve technical issues promptly.
• Optimization: To improve the performance and user experience of our services.

1.4 Mobile App Information

Details Collected: With your permission, we may collect your location information, including latitude and longitude, to provide location-based services.

Purpose: To allow you to search for members in your vicinity and to enhance your experience with location-specific features.

Sensitive Information

We do not collect sensitive personal information unless it is voluntarily provided by users. We may process sensitive personal data, such as religious beliefs, where users voluntarily provide this information in their profile. This data is used solely to provide matchmaking services and is processed with user consent. Users may update or remove this information at any time through their profile settings.

Children's Information

Our services are not intended for children under 18, and we do not knowingly collect data from anyone under 18. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.

3.1 Direct Collection

Methods: Information is collected directly when you interact with our platform by creating an account, filling out forms, or communicating with us.

Examples:

• Registration: Providing information during account setup.
• Profile Updates: Adding or modifying details on your profile.
• Communication: Contacting us via customer support or feedback forms.

3.2 Automatic Collection

Methods: We automatically collect information through the use of cookies, web beacons, and similar technologies when you use our website and app.

Examples:

• Cookies: Small data files stored on your device to track user activity and preferences.
• Web Beacons: Tiny graphics used to monitor interaction and collect data on usage patterns.
• Log Files: Capturing information such as IP addresses and browser types to analyze trends and administer the site.

4.1 Cookies

Cookies are small text files placed on your device to enhance your browsing experience. We use the following types:

• Essential Cookies: Necessary for the operation of our site.
• Performance Cookies: Collect information about how you use our site to improve performance.
• Functionality Cookies: Remember your preferences and enhance your experience.
• Advertising Cookies: Deliver targeted advertisements based on your interests.

4.2 Third-Party Tracking

We may use third-party services like Google Analytics to analyze website usage, in order to gather insights on user behavior and improve our services. You can manage your preferences through your browser settings or our cookie banner.

5.1 Service Delivery

Your information is used to provide, maintain, and improve our services, facilitate member interactions, and offer customer support — including account management, communications, and service enhancements.

5.2 Marketing and Analytics

To send you promotional materials and analyze user behavior to improve our services, including newsletters, targeted advertising, and user engagement analysis.

5.3 Research and Development

To conduct research and develop new services and features, including feature testing and data analysis using aggregated data to understand trends and user needs.

5.4 Community Building

To promote a safe and respectful community in line with Muslim values, through manual profile verification reviews and community guidelines that align with faith-based principles.

5.5 Fraud Prevention and Security

To detect and prevent fraudulent activities and ensure the security of our users, including security monitoring and behavioral analysis to identify and address suspicious patterns.

6.1 Security Measures

We use various security technologies, including encryption, firewalls, and secure servers to protect your data:

• Encryption: SSL encryption to secure data transmission.
• Access Controls: Limiting access to personal data to authorized personnel only.
• Regular Audits: Conducting security audits to ensure data protection.

6.2 Access Controls

We implement strict access controls and protocols, including role-based access restrictions and strong authentication methods to verify user identity.

6.3 Breach Notification

We will notify you within 72 hours in case of a data breach. Notification will be sent to your registered email address and posted on our website.

7.1 Service Providers

We share your data with third-party vendors who assist us in operating our platform and providing services. We may use third-party services such as Google Firebase, Google Analytics, and other analytics or crash reporting tools to support app functionality, monitor performance, and improve user experience. This includes IT services, payment processors, and marketing partners.

7.2 Legal Compliance

We may disclose your information to comply with legal obligations and protect our rights, including responding to law enforcement requests or court orders, and sharing data to prevent illegal activities.

7.3 Business Transfers

Your information may be transferred in the event of a merger, acquisition, or sale of assets, as part of business restructuring or asset transactions.

7.4 Data Sharing with Muslim Organizations

We may share aggregated data with Muslim organizations to support community building and faith-based initiatives, fostering collaboration and engagement within the Muslim community.

8.1 Access and Correction

You have the right to access and correct your personal data. Contact us via our website or email to request changes.

8.2 Opt-Out

You may opt-out of marketing communications and cookie tracking. Use unsubscribe links in emails or adjust browser settings to manage cookies.

8.3 Deletion

You can request the deletion of your data by contacting us or deleting your profile through account settings.

8.4 Data Portability

You may request a copy of your data in a portable format by contacting us directly.

8.5 Restriction of Processing

You can request that we restrict the processing of your personal data by contacting us.

8.6 Faith-Based Content Controls

Users can manage settings related to faith-based content and interactions on the platform, to tailor the experience in alignment with individual religious beliefs and preferences.

Our site may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of third-party sites before providing any personal information.

10.1 CCPA/CPRA Overview

The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide California residents with specific rights regarding personal information collected from them.

10.2 Rights of California Residents

• Right to Know: Request information about the categories and specific pieces of personal information we have collected.
• Right to Delete: Request the deletion of your personal information.
• Right to Opt-Out of Sale: Opt-out of the sale of personal information.
• Right to Correct: Request the correction of inaccurate personal information.
• Right to Limit Use: Limit the use and disclosure of sensitive personal information.
• Right to Non-Discrimination: Exercise your rights without discrimination.

10.3 Shine the Light Law

California residents can request information about our disclosure of personal information to third parties for direct marketing. Contact us to make such a request.

10.4 How to Submit a Request

You may email us, call us, or use our website request forms. We will verify your identity before processing requests.

Our platform allows users to create and share content such as profile information, photos, messages, and posts. Users are responsible for the content they share and must adhere to our community guidelines. Certain user-generated content may be visible to other users or the public, depending on your privacy settings. We may monitor and review content to ensure compliance with our policies and remove inappropriate content.

We collect geolocation data to enhance the user experience by allowing you to find and connect with members in your area. Your location is only shared with your consent, and you can disable location sharing through your device settings. Geolocation data is used to provide location-based services and improve our platform's functionality.

Users have control over their privacy settings and can choose what information is shared and with whom. You can adjust who can view your profile, photos, and activity on the platform, and manage how and when you receive communications from us, including notifications and marketing messages.

We may use behavioral tracking technologies to understand user preferences and deliver personalized ads. Users can opt out of behavioral tracking and targeted advertising through account settings or by contacting us directly. We are committed to transparency in how we collect and use data for advertising purposes.

Users must adhere to community guidelines that promote respectful and safe interactions. Mechanisms are in place for reporting inappropriate behavior or content, and we take action to protect our community. We also provide safety tips and best practices for interacting with other members online and offline.

We only collect personal data that is necessary for providing our services. Data is used solely for the purposes stated in this policy and not for any unrelated purposes.

As a global platform, we may transfer personal data across international borders in compliance with applicable laws. We implement appropriate safeguards to ensure data protection in accordance with international standards.

Users may voluntarily provide sensitive information, such as religious beliefs, through their profiles. We require explicit consent to process sensitive data and provide options to modify or remove this information at any time.

We strive to maintain accurate and up-to-date personal information and provide tools for users to update their data. Users are responsible for ensuring the accuracy of the information they provide.

When you delete your profile, we retain certain information for a limited time to comply with legal obligations and prevent fraud. Retained information is stored securely and deleted after the retention period expires.

For users in the European Union, we adhere to the General Data Protection Regulation (GDPR) and provide specific rights and protections. We stay informed about changes in data protection laws and update our practices accordingly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on the app and/or website. We encourage you to regularly review this policy to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy, please reach out to us through any of the following channels: